ALL SALES FINAL
OUR SHIPPING IS FREE ACROSS CANADA ON ORDERS OVER $175
FREE SHIPPING TO THE U.S ON ORDERS OVER $300
We are as accurate as can be with our descriptions of our items. Our photos are very lightly edited just to eliminate any yellow undertones from the photos. Actual parts of the product are not edited, brightened or cleaned up. It doesn't make for the most beautiful photos however it does ensure that we are super accurate. So when you click and buy you see exactly what you are buying. Our descriptions in postings will always state any visible flaws that we see.
Each individual item is researched to ensure authenticity. If for any reason you receive a package and are not over the moon about your purchase you can contact us at our offices Monday to Friday from 12-6 and speak to someone in our consignment office at 647-341-1884 . If justified we will accept an in store return for store credit. We will not issue a cash refund for a return. Store credit will never expire. ****Should we accept a return there is a standard restocking fee of $25 and shipping back is the responsibility and expense of the customer*****.
Should you purchase an item and we have listed it as one size and we have listed incorrectly we will accept a return (please note we size shoes as a 35=5/40=10 type of conversion from European sizing to American sizing
When describing condition please note that all our items are typically preowned pieces and you are not purchasing new items. This means that there may be flaws and some wear to items. Any obvious wear or flaws will always be noted and photographed. We aim to sell the highest quality top tier condition consignment pieces however sometimes a fabulous piece comes in at a great price that needs a little TLC and we will always let you know in the listing of that condition. We rate condition on a poor to great scale. poor condition being torn, ripped, very old, great being moderate to no signs of wear or NWT (new with tags) pieces.